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Privacy Policy

This privacy policy informs you about the nature, scope and purpose of the processing of personal data within our online offering.

Data Controller

Puls Fitness GmbH

Puls Fitness GmbH
Industriestraße 40
D-44379 Dortmund
Germany

Phone +49 231 5589200
Email team@fitnessstudio-puls.de

Types of data processed

  • Inventory data (names, addresses)
  • Contact data (email, phone)
  • Usage data (visited pages, access times)
  • Meta/communication data (device info, IP addresses)

Purpose of processing

  • Provision of the online offering
  • Answering contact requests
  • Security measures

Legal basis

Processing is based on Art. 6 (1) lit. a (consent), lit. b (contract fulfillment), lit. c (legal obligation), and lit. f (legitimate interests) GDPR.

Server log files

The provider automatically collects information in server log files: browser type, operating system, referrer URL, hostname, access time, IP address. This data is not combined with other sources.

Contact form

Contact form data is stored for processing inquiries and follow-up questions. We do not share this data without your consent.

SSL/TLS encryption

This site uses SSL/TLS encryption for security and protection of confidential content.

Audience measurement with XICTRAQ

For audience measurement we use XICTRAQ, a cookie-free analytics system operated by us. On each page view the following data is processed: the page visited and the referring page (referrer), campaign parameters, the approximate time on page, the device class (derived from screen size), browser and operating-system category, the selected language, and the date and time of the visit.

No cookies are set and no information is stored or read on users' browsers; consent under § 25(1) TDDDG is therefore not required. To distinguish visits, a short-lived technical value is formed from the IP address and a daily-rotating daily key (salt); attribution to a specific person is thereby impossible and technically excluded after the day ends. The IP address is used solely to form this value and for approximate geographic classification and is not stored.

Processing is based on our legitimate interests (analysis, optimisation and the economic operation of our online offering, Art. 6(1)(f) GDPR). The evaluated data is processed on servers controlled by us within the European Union and is not passed on to third parties.

Session recording (only with consent)

Based on your consent (Art. 6(1)(a) GDPR, § 25(1) TDDDG), we record anonymised session replays (mouse, scroll and click movements, page interactions) using the open-source library rrweb, which is served from our own domain. Input fields and content marked as sensitive are automatically masked; credit-card and IBAN patterns are redacted. Recording only starts after you consent in the consent banner and can be revoked at any time with effect for the future. Recordings are stored for a maximum of 90 days and then deleted automatically. Without consent, no recording takes place.

AI Chat Assistant

We offer an AI-powered chat assistant on our website. When you use it, we process the messages you enter as well as technical connection data (e.g. shortened or pseudonymised identifiers) in order to answer your request and provide the service. If you voluntarily provide contact details in the chat for a follow-up, we process these to handle your enquiry.

The legal basis is our legitimate interest in efficiently answering enquiries (Art. 6(1)(f) GDPR), and for contact requests the performance of pre-contractual measures (Art. 6(1)(b) GDPR). To generate the responses we use a specialised service provider; processing may also take place outside the European Union, for which appropriate safeguards within the meaning of Art. 44 et seq. GDPR (in particular standard contractual clauses) are in place.

Chat histories are stored for a limited period for processing and quality assurance and are then deleted. No automated decision-making in individual cases with legal effect takes place. Please do not enter any special categories of personal data (e.g. health data) in the chat.

Your rights

You have the right to information, correction, deletion, restriction, data portability, and to lodge a complaint with a supervisory authority.